Refund & Return Policy

At ProHomeBuildNStyle, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, please review our refund and return policy below.

1. Eligibility for Returns

We accept returns under the following conditions:
✔ The item is unused, undamaged, and in its original packaging.
✔ The return request is made within [X] days of delivery.
✔ Proof of purchase (receipt or order confirmation) is provided.

Items that do not meet these conditions may not be eligible for a return.

2. Non-Returnable Items

Some products cannot be returned, including:
❌ Custom or personalized items
❌ Clearance or final sale items
❌ Gift cards or downloadable products
❌ Items damaged due to misuse or improper handling

3. How to Request a Return

📌 Step 1: Contact our support team at [Your Email] with your order number and reason for return.
📌 Step 2: We will provide a return authorization and shipping instructions.
📌 Step 3: Ship the item back to us in its original condition. (Return shipping costs are the customer's responsibility unless the item is defective or incorrect.)
📌 Step 4: Once received and inspected, we will process your refund or exchange.

4. Refunds

• Refunds will be issued to the original payment method within [X] business days after we receive and inspect the return.

• Shipping costs are non-refundable.

• If your refund is delayed, please check with your bank or payment provider.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [Your Email].

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item:
🔹 Contact us within [X] days of delivery with clear photos of the issue.
🔹 We will arrange a replacement or full refund at no extra cost.

7. Cancellations

• Orders can only be canceled within [X] hours of purchase.

• If your order has already been shipped, you will need to follow the return process.

8. Return Shipping

• Customers are responsible for return shipping costs, except for defective or incorrect items.

• We recommend using a trackable shipping service to ensure safe return.

9. Contact Us

For any return or refund inquiries, reach out to us at:
📧 Email: [Your Support Email]
📍 Address: [Your Business Address]